Frequently Asked Questions
Everything you need to know about your Lovers experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimates and earrings are final sale.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Can I track my package?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
Are your materials ethically sourced?
At Lovers, we are committed to sustainability. We partner with certified manufacturers who prioritize fair labor practices and utilize organic or recycled fabrics whenever possible.